✦ Legal Information

Privacy Policy

How U-Movers collects, uses, and protects your personal data when you use the website and order services.

Last updated: September 12, 2026

1. General Provisions

This Privacy Policy determines how LLC "U-Movers" (hereinafter referred to as the "Company", "we") collects, uses, stores, and protects the personal data of website users and individuals requesting moving services. By using the site or submitting a request, you agree to the terms of this Policy.

2. What Data We Collect

When processing a request via the calculator, feedback form, or phone call, we may collect:

  • name and contact phone number;
  • addresses related to the move (from/to);
  • date and preferred time of service;
  • order details: task type, selected transport, additional services, comments;
  • technical data about website visits (IP address, device type, cookies).

3. Purpose of Data Processing

Personal data is processed exclusively for:

  • processing and fulfilling moving service orders;
  • contacting the client to clarify moving details;
  • providing a cost estimate and confirming the request;
  • improving service quality and website performance.

4. Data Transfer to Third Parties

We do not sell or share your personal data with third parties, except when necessary to fulfill an order (e.g., sharing the address with the crew driver) or if required by applicable Ukrainian law.

5. Data Storage and Protection

We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or disclosure. Data is stored for the period necessary to fulfill the order and maintain accounting records, after which it is deleted or anonymized.

6. User Rights

You have the right to:

  • know what data is stored about you;
  • request correction of inaccurate data;
  • request the deletion of your personal data, provided it does not contradict the law;
  • withdraw consent to data processing at any time.

To exercise these rights, please reach out using the contact information provided on the website.

7. Cookies

The site uses cookies for forms to work correctly, save language preferences, and analyze traffic. You can disable cookies in your browser settings, but this may affect the functionality of certain site features.

8. Changes to the Policy

The Company reserves the right to update this Privacy Policy. The current version is always available on this page, indicating the date of the last update.

9. Contacts

For questions regarding the processing of personal data, please call +38 066 123 45 67 or use the feedback form on the website.